Surface Pro 7 Won’t Charge

Surface Pro 7 Won’t Charge

 

 

The first solution is to check your power adapter. There may be a bad connection, or it simply needs a reset. To do so, follow these steps:

Step 1:

Disconnect the power adapter from the Surface Connect port.

Step 2:

Disconnect the power adapter from the electrical outlet.

Step 3:

Disconnect all USB accessories.

Step 4:

Wait 10 seconds.

Step 5:

Clean all connections with a soft cloth.

Step 6:

Reconnect the power supply to the Surface Connect port and then connect to the electrical outlet.

 

If That Doesn’t Work, Here Are A Few Other Possible Fixes:

 

 

• Unplug the power adapter from your Surface device, rotate the connector 180 degrees, and reconnect.
• Plug the power adapter into a different source, like another wall outlet.
• Use a USB-C port. You’ll need a power adapter supporting 60 watts and USB-C PD 2.0 to bypass the standard Surface Connect method. Grab a 65-watt power supply if you need the additional USB port.
• Make sure the power cable is firmly seated in the power brick. If the cable isn’t connected correctly, the brick won’t receive power from the electrical socket.